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Ecommerce marketing measured by contribution, not clicks

It is easy to grow revenue and lose money. We work across paid, SEO, email and CRO, measured against contribution margin and repeat purchase.

The market

Revenue is not the same as profit

Ecommerce marketing is deceptively measurable. It is easy to watch sessions, add-to-carts and revenue in real time, and easy to optimise the wrong number while margin quietly erodes.

The channel discipline is well understood, but the difference between a store that grows profitably and one that grows revenue is usually contribution: what is left after ad spend, returns and discounts.

We build ecommerce growth across paid, SEO, email and CRO, measured against contribution and repeat purchase rather than sessions or top-line revenue alone.

What makes it different

What makes ecommerce different

Every market has its own buying habits. These are the realities that shape ecommerce marketing.

Revenue is not profit

Getting the blend of paid, organic and email right matters more than any single channel.

Rising acquisition costs

Paid channels get more expensive, so retention and organic become more valuable.

Conversion friction

Small issues in product pages and checkout quietly tax every channel.

Retention economics

Repeat customers are where margin lives, so lifecycle matters as much as acquisition.

Our approach

How we adapt the method to ecommerce

The measurement-first system stays the same; the emphasis changes for ecommerce.

01

Fix the economics

We start with contribution, return rates and channel blend so growth is profitable.

02

Improve the store

Product pages, merchandising and checkout tested to remove friction.

03

Balance channels

Paid acquisition, SEO and email working together rather than competing.

04

Measure repeat value

We track repeat purchase and lifetime contribution, not just first orders.

Measurement

How we measure ecommerce marketing

We hold ecommerce work to the numbers that matter in this market, not a flattering average.

We report contribution margin, blended acquisition cost and repeat purchase alongside revenue, so growth decisions reflect profit rather than volume.

  • Contribution after ad spend and returns
  • Blended customer acquisition cost
  • Repeat purchase rate and lifetime value
  • Conversion rate by device and channel
  • Email and lifecycle revenue

Who it's for

Is our ecommerce work a fit?

We would rather turn down a poor fit than take budget we cannot turn into a result. This is the kind of team the work suits best.

  • D2C and B2B ecommerce stores
  • Businesses with rising acquisition costs
  • Teams wanting profitable, measurable growth

Questions

Ecommerce marketing — frequently asked questions

Straight answers on how we run and measure ecommerce campaigns.

Next step

Grow profitably, not just quickly

We will review your channel blend and show you where contribution is leaking.