Legal
Privacy Policy
How Topic Hatch handles personal data — simply, transparently and without selling anything. Last updated {{Month}} 2026.
Privacy
Our privacy policy
This policy explains what personal data Topic Hatch collects, why, how long we keep it, and what rights you have. It was last updated in {{Month}} 2026.
We are a small company and we keep things simple: we only ask for the information needed to respond to you or to provide a service, and we never sell personal data to anyone.
This policy covers the website at https://topichatch.com and the services described on it.
1
What we collect
Information you send us
When you use our contact, plan or audit forms, we receive the details you enter: name, work email, company, website and the content of your message. We use them to respond to your enquiry and to prepare the free deliverable you requested.
Information from correspondence
If you email us or message us on social channels, we keep the conversation so we can serve you consistently.
Technical and analytics data
Our hosting provider keeps routine server logs (IP address, browser type, pages visited, timestamps) for security and troubleshooting. If we enable analytics, this site uses privacy-respecting settings and only aggregate statistics.
Payment data
If you engage us for paid work, invoices are issued through our business records and any payment processor handles card details under its own policy. We do not store card numbers.
2
How we use your data
- To reply to your enquiry and deliver the free plan or audit you requested
- To prepare proposals, quotes and contracts for services
- To meet legal, accounting and anti-fraud obligations
- To operate and secure the website
- To send you something only if you asked for it — we do not run unsolicited marketing to enquirers
3
Who we share data with
We share personal data only where strictly necessary to run the service: email and form infrastructure, website hosting, and our accounting tools. Each provider processes data under a data-processing agreement, and we give them only the minimum required.
We never sell personal data, and we never use it for advertising audiences without your explicit consent.
4
How long we keep data
Enquiry records are kept only as long as needed to serve you — typically up to 12 months after the conversation ends, unless you become a client. Client records follow the contract and the legal retention periods that apply to tax and accounting records.
Server logs are retained on a rolling basis and deleted after a short period. You can ask us to delete any personal data at any time, subject to legal obligations.
5
Your rights
Depending on where you are located, you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise any of these, email hello@topichatch.com.
If you believe your data has been handled unfairly, you may complain to your local data protection authority. We would be grateful for the chance to put it right first.
Cookies
This site does not use advertising cookies. If analytics is enabled, only functional and measurement cookies may be set, and their use is described at the top of this page.
6
Contact
Data controller: Topic Hatch, Remote-first. Questions about this policy: hello@topichatch.com.
We review this policy whenever our practices change, and we post the date of the latest update at the top of the page.